NickB's info

Name: Nick
Lastname: Bush
Nickname: NickB
Posts: 49
Description:
Website: http://www.openchord.co.uk

List of NickB posts:

Wow! 1) Getting the basics right

Posted in Superior examples | Post date: Oct 22nd, 2007

Improve service: get ideas from anywhere?

Posted in Ideas, Wikinomics | Post date: Oct 19th, 2007

Feedback: your view is important, but not very

Posted in Less-than-superior examples, Wikinomics | Post date: Oct 16th, 2007

Hammer time: another approach to feedback

Posted in Less-than-superior examples | Post date: Oct 11th, 2007

Be a great customer: give the gift of feedback

Posted in Superior examples, Enablers | Post date: Oct 9th, 2007

Chez Bruce: a passion for superior service

Posted in Superior examples, Enablers | Post date: Oct 5th, 2007

BT Yahoo Launchcast: superior service - eventually

Posted in Superior examples | Post date: Oct 4th, 2007

Getting a grip on emotions: 3) Putting customers second

Posted in Ideas, Enablers | Post date: Oct 2nd, 2007

Getting a grip on emotions: 2) Who cares what you think?

Posted in Ideas, Enablers | Post date: Sep 27th, 2007

Getting a grip on emotions: 1) Customer loyalty

Posted in Ideas, Enablers | Post date: Sep 25th, 2007

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