Comments on: Could you stop using e-mail? http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/ Reports and opinions on how to delight customers through superior service Thu, 11 Mar 2010 23:55:55 +0000 http://wordpress.org/?v=2.2.2 By: Sonja Jefferson http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-610 Sonja Jefferson Fri, 07 Nov 2008 07:19:58 +0000 http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-610 Thanks Nick. I have a client in the recruitment industry who uses the paid LinkedIn service Inmail to great effect. This is one step up from the free 'inbox' service that I use. I've written an article on how to use LinkedIn to bring in business published on TopConsultant.com. See: http://thought-leadership.top-consultant.com/UK/How_to_use_LinkedIn_to_bring_in_business_1805.html. Hope it's useful. Sonja Thanks Nick.

I have a client in the recruitment industry who uses the paid LinkedIn service Inmail to great effect. This is one step up from the free ‘inbox’ service that I use.

I’ve written an article on how to use LinkedIn to bring in business published on TopConsultant.com. See: http://thought-leadership.top-consultant.com/UK/How_to_use_LinkedIn_to_bring_in_business_1805.html.

Hope it’s useful.
Sonja

]]> By: NickB http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-599 NickB Mon, 06 Oct 2008 12:33:02 +0000 http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-599 Sonja Thanks - re: LinkedIn - there was some mention at the Cafe but no-one promoting or detracting specifically. It does have some good knowledge-sharing features, mostly the ask-a-question one, but I tend to agree with your view about the InMail feature: it might make life easier for the sender but from the recipient's point of view it's still another e-mail in the inbox (or spam mail depending on your settings...). Thanks for the article link - it's a great one! Sonja
Thanks - re: LinkedIn - there was some mention at the Cafe but no-one promoting or detracting specifically. It does have some good knowledge-sharing features, mostly the ask-a-question one, but I tend to agree with your view about the InMail feature: it might make life easier for the sender but from the recipient’s point of view it’s still another e-mail in the inbox (or spam mail depending on your settings…).

Thanks for the article link - it’s a great one!

]]> By: Sonja Jefferson http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-598 Sonja Jefferson Sun, 05 Oct 2008 18:06:06 +0000 http://www.openchord.co.uk/2008/10/01/could-you-stop-using-e-mail/#comment-598 Hi Nick, That's very interesting. I too have been wondering if there are better ways to share things like articles and collaborate online in a less intrusive way than email. I've experimented with sending messages to my contacts on LinkedIn via the LinkedIn Inbox feature. This just sends out an email, albeit with the LinkedIn badge. Not sure if this is much advantage. I'm considering their 'InMail' service. I wonder if this was mentioned at 'the Cafe'? Here's an article you might be interested in on the topic of customer service. See: http://www.remarkable-communication.com/great-support. Kind regards, Sonja Jefferson www.sonjajefferson.com (Marketing consultant to Jane Northcote) Hi Nick,

That’s very interesting. I too have been wondering if there are better ways to share things like articles and collaborate online in a less intrusive way than email.

I’ve experimented with sending messages to my contacts on LinkedIn via the LinkedIn Inbox feature. This just sends out an email, albeit with the LinkedIn badge. Not sure if this is much advantage. I’m considering their ‘InMail’ service. I wonder if this was mentioned at ‘the Cafe’?

Here’s an article you might be interested in on the topic of customer service. See: http://www.remarkable-communication.com/great-support.

Kind regards,
Sonja Jefferson www.sonjajefferson.com
(Marketing consultant to Jane Northcote)

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