To round off last week’s series on feedback here’s a story from my recent experience with the BBC. Prompted by a discussion on Ecademy about the new series of Dragon’s Den I realised I had been really annoyed by the trailer.

I’m a fan of most business programmes, particularly the ones we can watch as a family - my 11-year old son has been addicted to both Dragon’s Den and The Apprentice - but I get more than a bit irritated when the “showbiz” aspects of the programmes overshadow the business content. (more…)